http://www.uktemps.co.uk UK Temps RSS Feed for Coventry en http://www.uktemps.co.uk/single.php?jobId=8882 We have several openings available in this area earning £250.00 ($496.28, €365.28) - £500.00 ($992.60, €730.57) each week.  We are seeking only honest, self-motivated people with a desire to work in the home typing and data entry field, from the comfort of their own homes. The preferred applicants should be at least 18 years old with Internet access. No experience is needed. However the following skills are desirable:  Basic computer and typing skills, ability to spell and print neatly, ability to follow directions.Requirements: Computer with Internet access, valid email address, good typing skills. If you fit the above description and meet the requirements, please apply at marius.jugariu@gmail.com stating your location. Please only SERIOUS applicants and NO TIME WASTERS. http://www.uktemps.co.uk/single.php?jobId=8350 BUSINESS TRAVEL CONSULTANT – TEMP ROLE COVENTRY SABRE TRAINED TO £11.00 PER HOUR A fantastic opportunity is available for an experienced business travel consultant to join this leading independent business travel company based in Warwickshire on a temporary basis The hands on role will involve workinf in a dedicated team of Business Travel Consultants in providing a seamless travel service to dedicated client base. Applicants wishing to apply will have previous business travel experience, with knowledge of Sabre CRS This is a temporary role, so I am looking for someone who can start working right away Excellent hourly rates offered http://www.uktemps.co.uk/single.php?jobId=7963 BUSINESS TRAVEL CONSULTANT – TEMP ROLE COVENTRY SABRE TRAINED TO £11.00 PER HOUR A fantastic opportunity is available for an experienced business travel consultant to join this leading independent business travel company based in Warwickshire on a temporary basis The hands on role will involve workinf in a dedicated team of Business Travel Consultants in providing a seamless travel service to dedicated client base. Applicants wishing to apply will have previous business travel experience, with knowledge of Sabre CRS This is a temporary role, so I am looking for someone who can start working right away Excellent hourly rates offered http://www.uktemps.co.uk/single.php?jobId=7800 BUSINESS TRAVEL CONSULTANT – TEMP ROLE COVENTRY SABRE TRAINED TO £11.00 PER HOUR A fantastic opportunity is available for an experienced business travel consultant to join this leading independent business travel company based in Warwickshire on a temporary basis The hands on role will involve workinf in a dedicated team of Business Travel Consultants in providing a seamless travel service to dedicated client base. Applicants wishing to apply will have previous business travel experience, with knowledge of Sabre CRS This is a temporary role, so I am looking for someone who can start working right away Excellent hourly rates offered http://www.uktemps.co.uk/single.php?jobId=7645 Quality Team Manager Location: Coventry Salary: £22,000.00 - Direct responsibility for a team of Quality Team members and Quality Team Leaders - To provide leadership, motivation and organisation to a team of employees, including advice on work related issues, whilst ensuring performance indicators and Client specific Service Level Agreements are achieved. - Technical or specialist knowledge in their team's area of work Duties and Responsibilities - The Quality Leader's main responsibility is to motivate and organise a group of Back Office Team Leaders – including cross team communication to ensure that performance indicators are achieved. - Monitoring of resources and budget management - Regular liaising with client including formal client meetings and informal 'day-to-day' contact - Regular monitoring of performance and the ability to formulate proactive approaches to issues that may arise. - Adherence to Back Office Rules and Targets - Help meet Back Office Service Level Agreements by ensuring that all team members adhere to allocated shifts and breaks. - Monitoring of lateness and illness taking appropriate action to resolve any issues. - Monitoring of the back office workflow queue to ensure that team members are using their time effectively. - Observe Data Protection Act and Office Confidentiality at all times. - Assist team members to carry out manual interventions and follow established workarounds for issues that arise during application processing. - To ensure that all members of the Operations Team follow established procedures. - The Quality Leader will have responsibility for a group of Team Leaders dealing with one or more of the following: - Challenges - Complaints relating to service and / or policy - Payment issues such as banking errors, BACS returns, BACS rejections etc. - Re-assessments of Payments - General correspondence Scheme Knowledge - Provide team members with acceptable alternatives when customers are unable to provide the requested proof documents and additional clarification is required. - Recognise reasons for return of the application and the best way to resolve the issue - Ensure that information given is the latest version o Review all email and hard copy updates provided asking questions when there is a lack of understanding of the issues raised - Know when to escalate the query and the correct procedure, including possible child protection issues Other Responsibilities - Dealing with and reallocating escalated work items dealing with scheme enquiries in the appropriate manner, including escalation to LSC surgeries, where necessary - Organisation of team meetings and the provision of an agenda and items for discussion. - Participation in training and development - Assistance with the induction and development of new team members where appropriate - Proactive approach to the development and training of members of the team - Ad hoc duties Please send your CV if you are interested in this vacancy. For more opportunities, please visit www.synergygroup.co.uk